IT Support Specialist (FT)

The IT Support Specialist troubleshoots and resolves hardware, software, and network connectivity issues for the Bay Area Church and Christian School staff, students, and volunteers. This is a full-time hourly position that is regularly scheduled to work 40 hours per week from Sunday to Thursday. He/she will perform all duties and responsibilities in support of Bay Area Church’s vision to saturate the 4B Area with the gospel by restoring people, families, and churches.

(Learn More and Apply Online Here)

Bay Area Church has a long history in the region; it was originally planted 137 years ago as the first church on the mainland of Galveston County. Not only do we have 1,100+ joining us to worship each week, but we also host nearly 1,000 PreK-12 students in our on-campus private school each day during the school year. Bay Area Christian School has been faithfully educating students for over 50 years.

Church's Website:  www.bayarea.church

School's Website: www.bacschool.org

Employee Profile:

• Acceptance of and agreement with the Bay Area Church and Bay Area Christian School Statement of Faith and Standard of Conduct
• A strong, clear Christian testimony
• A lifestyle that displays an ongoing personal relationship with God and a commitment to serve Him daily

Major Responsibilities:

• Provides one-on-one end-user problem resolution through the technology request portal
• Installs, deploys, inventories, and configures end-user devices such as desktops, laptops, mobile devices, printers, Chromebooks, software, and hardware peripherals
• Performs computer hardware repairs and upgrades for equipment not covered by a third-party vendor maintenance agreement
• Deploys and maintains audio/visual equipment such as microphones, speakers, televisions, projectors, sound mixing equipment, etc. used to enhance live events
• Installs network cabling throughout campus
• Provides technical support for Sunday morning worship services
• Other duties as assigned by the IT Director

Required Skills and Abilities:

• High school diploma or equivalent required; college coursework in IT field of study preferred
• Directly relevant work experience providing desktop support preferred
• Knowledge and familiarity with Windows, Mac, and Chrome operating systems preferred
• Knowledge and familiarity with Google Workspace administration preferred
• General working knowledge of IT infrastructure, network design and administration, and database management preferred
• Must possess strong interpersonal skills in order to effectively relate to and communicate with users
• Must possess strong written and verbal communication skills, as well as multi-generational interpersonal skills 
• Must be able to demonstrate reliability, self-motivation, and strong time management skills 
• Must possess the ability to maintain discretion, sensitivity, and confidentiality 
• Team player with the ability to establish and maintain effective working relationships with guests, members, vendors, and fellow employees
• A growing faith and relationship with Jesus is evidenced in their life and relationships
• Ability to reflect and share the Gospel through words, actions, and interactions both in work and personal settings